Receipts & Acknowledgments
Saturn has developed very efficient automated functions around the Acknowledgment and Thank You processes.
We can perform these functions in whatever turnaround time your customers demand.
*Included in your Eprisa Package
What this means for your fundraising success: These processes are all run automatically by the Eprisa software reducing the effort of selecting, downloading and merging up to several hundred individual files to a couple of mouse clicks.
Eprisa’s Acknowledgment export module uses a “business rules engine” to determine the treatment each transaction is to receive. Whenever a new Appeal is mailed, we simply insert a few new rules into the rules table.
The business rules engine considers segment responded to, amount of gift, premium(s) requested, new vs. repeat donor, attributes, whether the gift triggered a new or renewing Membership and other factors to determine which acknowledgment package applies. A single file is exported, with each record assigned the appropriate package code.
If there is a subsequent “wave” in the series due for this donor, a “next action” record is inserted into the “pending” table. This will be “popped off” and inserted back into the fulfillment stream once the specified number of days has elapsed.
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