Cloud Based Telemarketing
Saturn Corporation has integrated Eprisa with a VOIP Cloud-Based Telemarketing solution.
Agents have real-time access incorporated into the Eprisa system. Fast automated dialing, automatic call list selection, as well as instant access to donor addresses, donation history, phone numbers etc.
*Included in your Eprisa Package
What this means for your fundraising success: Develop a world class telemarketing channel and seemlessly integrate with third party ACD software. This is perfect for growing your sustainer program and handling lapsed reactivation.
The lead lists are automatically loaded into the ACD (automatic call dialer) based on the organization’s business logic. When the dialer queues up a call, there is a Web Services link generated into Eprisa and the Call Center Agent has real-time access to the donor including household names, donation history, and address information. Any information can be updated by the Agent into the Eprisa database. The Agent can also process a pledge or credit card in real-time and an email acknowledgment is sent to the donor immediately.
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Stop imagining a better CRM, try something built to take your fundraising into the future.